| Have you ever wondered why restaurants across | | | | to wait when they have the freedom a guest call |
| the globe are now using paging systems to help | | | | pager offers. Waiting guests are alerted by the |
| control their seating management and efficient | | | | pager flashing/bleeping and/or vibrating (alert |
| serving of guests? If your establishment hasn't | | | | options are selected by the restaurant) when |
| considered using a restaurant paging system, see | | | | they are required back at the hostess station for |
| if the following scenario sounds familiar. | | | | seating. Guests feel more valued when offered a |
| On a busy weekend a restaurants normal | | | | pager whilst waiting to be seated, they |
| pleasant ambiance can be completely changed by | | | | understand that the restaurant operators value |
| large numbers of guests gathering around the | | | | their patronage and attach a high degree of |
| front door trying to arrange a table, for the | | | | importance to making the dining experience a |
| restaurant owner this is a double edged sword, on | | | | pleasurable one. |
| one hand it is great news that their establishment | | | | For the restaurant owner walk aways are |
| is so popular their a waiting list for tables, on the | | | | reduced and happy contented diners will |
| other the congregation of people detract from | | | | recommend the restaurant to friends and family |
| the usual elegant atmosphere that is one of the | | | | and are certain to revisit. A guest call restaurant |
| reasons the restaurant is popular with diners. | | | | pager system is an essential business tool for the |
| A hand written waiting list is the answer for many | | | | modern busy restaurant. |
| establishments, but problems can arise when | | | | Paging systems are also available for kitchen |
| waiting guests continually return to the hostess | | | | waiter communication, wait staff have a small |
| station to ask if their table is ready yet or if their | | | | discrete vibrating pager attached to their belt or |
| name has been called as they didn't hear clearly | | | | apron, in the kitchen there is a call panel |
| what name the hostess was calling. Generally | | | | numbered with each pager number and waiters |
| people will wait a short time to see if they are | | | | name. Once the chef has food ready on the pass |
| seated quickly, after this they tend to leave | | | | they press the appropriate pager number on the |
| frustrated because the restaurant was to busy or | | | | call panel and this signals the waiter by a small |
| irritated because they feel forgotten. This can | | | | vibration that food is ready for collection for their |
| lead to upset staff members who are constantly | | | | assigned tables. If the wait staff has not collected |
| badgered by frustrated guests waiting for tables | | | | the food within a predefined time the pager will |
| and potential customers lost to the competition | | | | automatically vibrate again. Once the waiter |
| and unlikely to ever return. | | | | collects the food from the kitchen they press the |
| A restaurant pager system can be the answer to | | | | button on the call panel next to their name and |
| this problem, a guest call pager is handed to the | | | | the paging is cancelled. Systems can even have |
| waiting guest when they are checked in at the | | | | an alpha numeric pager which the restaurant |
| hostess station, the guests can then relax at the | | | | manager would carry and if a member of the |
| bar, or even sit outside in a garden area with the | | | | wait staff has not collected their order from the |
| peace of mind that once their table is ready the | | | | kitchen after three calls an alert appears on the |
| hostess will alert them via their pager. | | | | manager's pager notifying them there is a |
| The latest guest paging systems even | | | | problem. |
| incorporate table management systems enabling | | | | Server call paging systems ensure efficient |
| the hostess to inform the waiting guest of the | | | | handling of orders and guarantee the prompt |
| estimated table wait time from information | | | | delivery of hot fresh food to the table. Using |
| displayed on the base station this ensures that | | | | server paging staff numbers are kept to a |
| your guest's expectations are managed | | | | minimum and in many cases the requirement to |
| effectively at the time the pager is handed to | | | | have runners delivering food can be eliminated |
| them. If the restaurant already has a table | | | | saving the restaurant owner substantial wages |
| reservation system many of the modern paging | | | | bills. |
| systems can be fully integrated in to these | | | | Contented guests that feel valued will tell their |
| systems. New UHF frequency paging systems | | | | friends and family about their pleasant experience |
| have a range of up to two miles so guests are | | | | at your restaurant, employees that experience an |
| not restricted to a confined waiting area, they can | | | | efficient happy working environment are more |
| take advantage of all of the venues facilities | | | | productive and stay for longer. Paging systems |
| comfortable knowing that they are contactable | | | | are a profitable business tool for modern |
| the moment their table is available. | | | | restaurant operators that are looking to ensure |
| Research shows that even with extended waiting | | | | they offer an experience that both customers |
| times of over one hour guests tend to be happy | | | | and staff benefit from. |