| How many times have you eaten at a restaurant | | | | can get the manger or owner to take care of |
| and got bad customer service or were disgusted | | | | your complaint right then and there. |
| with the lack of cleanliness? Most people I know | | | | 3. Call The Restaurant's Corporate Customer |
| have had this kind of experience and the funny | | | | Service Line (Headquarters) Or File An Online |
| thing is that most people never do anything about | | | | Complaint Via Their Corporate Web Site Or Email |
| it. | | | | Many restaurants have a corporate customer |
| Now if you have had bad customer service at a | | | | service line that you can call to file your complaint. |
| restaurant or think the conditions are unhealthy, | | | | Many times this phone number is displayed on the |
| there are several things you can do about it. You | | | | restaurant comment card near the main check |
| can complain to the restaurant manager or owner | | | | out register or one of the restaurant windows. In |
| about the bad customer service issues and you | | | | the case of fast food restaurants, the customer |
| might get a free meal or some kind of apology. If | | | | service line is usually always displayed on the drive |
| that works, then that is good. | | | | up through window and in the inside of the |
| But what do you do when the restaurant is so | | | | restaurant. For larger restaurant chains, you can |
| dirty and unclean that you have to leave before | | | | always file a complaint via their corporate web |
| eating or actually get sick from the food? Well I | | | | site or email. |
| have outlined several options that you can choose | | | | 4. File A Complaint With Your County or City |
| from depending on how far you want to take | | | | Health Department |
| your complaint. | | | | Filing a complaint with your county or city health |
| 1. File A Complaint On The Restaurant's Comment | | | | department can be very effective to help get |
| Card | | | | your complaint addressed by a restaurant. |
| Most restaurants have comments cards that ask | | | | Depending on the state, each county or city has |
| for your feedback on their service and food | | | | the responsibility to inspect food establishments |
| quality. You can usually find the comment cards | | | | within their jurisdiction at least once a year. If |
| on each food table or at the front of the | | | | there is a health violation in a food establishment, |
| restaurant near the checkout register. | | | | it is the responsibility of the health department to |
| 2. Call Or Speak To The Manager Or Owner Of | | | | handle these complaints. For example, in Dallas, all |
| The Restaurant | | | | food establishment complaints are handled by the |
| You can always speak to the manager or owner | | | | Dallas Environmental and Health Services |
| of the restaurant regarding your complaint. It is | | | | Department (DEHSD). The department has an |
| always better to speak to the manager or owner | | | | online database where you can search for a |
| of the restaurant in person regarding your | | | | particular restaurant to look up their food rating |
| complaint. So when you are in a restaurant and | | | | score. The department also has an Online |
| experience bad customer service or witness | | | | Restaurant Complaint Form where you can file an |
| unhealthy conditions, you can immediately ask to | | | | online complaint against a restaurant. |
| speak to the manager or owner. This way you | | | | |