Using Social Media Can Help Restaurants Increase Both Traffic and Income!

With over 350 million participants, it is no wonderup a monthly picture and ask folks to develop a
that "Become a Fan of..." is the battle cry forcaption. Another opportunity is to have your fans
more and more restaurant owners and managerssubmit pictures/videos on why they come to
around the world. Combine that influence inyour place! The object here is to have fun and
conjunction with Twitter and you are a force toshow that people do so when they visit you.
be reckoned with. Twitter users areHave your waitstaff do individual videos on the
approximately 50 million strong, so it is easy tomenu items they like the most and why.
see why having a Facebook "fan page" could be aDo you need or want feedback regarding your
powerful asset to have in your marketing arsenal!thoughts of opening up a new store? Let your
Really, there are a myriad of posts that will helpfans know and see what their response is.
your fans make you the "go to" eatingThinking of a new menu item? Find out what your
establishment in your area. Some ideas/posts thatfans think about it.
have proven successful are:What does this all mean to my business?
- Job applications - posting job openings on twitterGetting the first 100, then 500 fans is a challenge
has driven newspapers nuts, but why not? Theunless you use a pro that knows what they are
people receiving your tweets/posts have alreadydoing. And it would be something that I would
indicated they have an interest in you. Why notrecommend so you can learn how to do it right.
have them be an advocate that works there asDon't "save" a couple of bucks and have it blow
well?up in your face.
- You could even have a job application on yourThat being said, once you get to 1,000 fans, you
fan page.Events and parties - Is your restaurantshould have enough of an idea of what to do that
holding a New Year's blowout, Super Bowl partyyou can take it up on your own. At that point,
or just a local event. Posts can keep your eatingthe fan page takes on a whole new life. Believe
establishment at the top of your customer's mind.me when I tell you that there is nothing like
- Posting your menu - there are always a fewhaving 1,000 or more advocates talking about
surprises that no one ever thinks of and that willyour business!
provide comfort under the right circumstance.DailyAll of that adds up to free advertising, which
/ Weekly / Monthly specialsequates to more traffic coming into your
If you aren't currently on Facebook, go to theirbusiness. Keep up the fun while they are there
site and create an account. After that create aand they will be back...with their friends!
fan page, add your logo and some posts. Don'tMarketing arm without the cost!
start to "fan it up" quite yet. Upload some photos,Think for a moment how much it would cost you
videos and 4-7 posts before you start invitingto direct mail 1,000 targeted prospects for your
people to join (No one wants to be a fan of anbusiness. Now consider that by having a Fan page,
empty fan page). If you don't have a Flip typeyour business or restaurant can virtually have a
video camera, use your cell phone to take picsmarketing machine at little or no cost (initial cost
and videos. Tag everyone you know in the pics.of having a professional help you do it right) that
Encourage others to sort out the "strangers" toreaps huge returns!
make them feel welcome when they return.Social media can and does help restaurants and
Nominate a Fan page "captain" to post somethingbusinesses!
regularly and to keep up with what happens atIf your restaurant or business has not started to
your restaurant throughout the course of theemploy a social media strategy, I believe you
week. This will keep fans coming back to the sitewould benefit by jumping in. The results for those
on a regular basis and ultimately stopping in tothat have done so have been great. Done
spend both time and money at yourproperly, there is no reason your experience
establishment.would be any different.
Did someone of notoriety come in to eat orOther posting opportunities?
drink? Let people know! Even if they are not bigMake it fun and generate "buzz"!
movie stars and more like community icons, it isCreating a Fan Page is easy and quick!
good business to let others know that your placeWhat are some of the things you could post on a
is the eating establishment of choice! Have afan page?
contest and give away a free meal. Perhaps put